FAQs

Why choose us?

We provide overall solutions for processing equipment. Our standard equipment is very complete, all are in stock and can be shipped quickly. We have our own equipment factory, which can lightly customize equipment according to customer requirements, such as ordering different appearances and brands for agents, and non-standard equipment according to customer requirements.

Should I worry about the quality?

Before delivery, we do test the machine working condition for you.
Take a video of the normal operation of the machine to you, and then confirm the delivery.

How can I know your machine is designed for my product?

You tell us the specific parameters of your product, or you can send us samples of your product and we test it on machine. Video for you to make samples

How to operate the equipment?

My friend, don't worry about it, we have made videos for you, it will show you how to do it step by step. Contact our engineers at any time when you don’t understand, support video and telephone communication.

When the machine can't work well,What should I do?

The Engineer is online for 24-hours, they can check the problems and then give you solution way very soon. Please rest assured that manual will be offered along with machine,ensuring you can operate the machine easily.

Does your company make mould by yourself?

Yes, we are manufacturer with about two decades of molding experience.

Can the machine customized only for my products?

Yes, most machines can be customized as per clients’requirements, including the structure special design and brand of parts special request.

How to make a custom product from your company?

If you have drawings or samples, please send us and tell us your specific requirements such as material, tolerance, surface treatments and the amount you need, etc.

How about the quality?

We will make 100% full inspection and provide the inspection reports.

What is the business item for this project?

1.Delivery Date: within 45 working days after receive the deposit and samples or drawing confirmed by buyer
2.Port of Loading: based on customer needs
3.Payment: 100% TT deposit

How long is the warranty?

Most products come with a one-year warranty.

Do you accept OEM or ODM?

Yes

What is your terms of packing?

Generally,we pack our goods with proper wooden box.

What is your terms of delivery?

EXW,FOB

How do you make our business long-term and good relationship?

1.We keep good quality and competitive price to ensure our customers benefit;
2.We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from;

What is your sample policy?

We can supply back sample for you, but the customers have to pay the freight cost.

How about your delivery time?

Generally, 2-3 weeks after received advanced payment, The specific delivery time depends on the items and the quantity of your order.